1.
Ruslim TS, Wijaya H, Siswanto HP, Cahyadi H. PENGARUH SERVICE QUALITY, SATISFACTION, DAN PERCEIVED SWITCHING COST TERHADAP CUSTOMER LOYALTY OPERATOR SELULER. JBM [Internet]. 2020 Aug. 30 [cited 2024 Nov. 21];9(1):1-16. Available from: https://wiyatamandala.e-journal.id/JBM/article/view/111